Privacy Policy

Contemporary Marine Flooring (“Contemporary Marine Flooring,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we collect and use it, when it may be shared, and the choices available to you.

This Privacy Policy applies to information collected through contemporarymarine.com, our online forms, telephone calls, text messages, email, written agreements, and in-person interactions.

Information We Collect

Depending on how you interact with us, we may collect the following information:

  • Your name

  • Telephone number

  • Email address

  • Mailing, billing, service, or installation address

  • Preferred method of communication

  • Boat information, including its make, model, year, dimensions, configuration, and location

  • Photographs, scans, measurements, drawings, templates, artwork, logos, and other project materials you provide

  • Product preferences, including flooring colors, patterns, textures, thicknesses, and customizations

  • Quote, appointment, order, installation, warranty, and customer-service information

  • Communications you send to us by form, email, telephone, text message, or other methods

  • Billing and transaction information necessary to prepare invoices and process payments

Payments may be processed through a third-party payment processor. We may receive confirmation and limited transaction information from that processor, but we do not necessarily receive or retain your complete payment-card information.

When you visit our website, our website platform and service providers may automatically collect technical information such as your IP address, browser type, device type, pages visited, referring website, and approximate location. Cookies and similar technologies may be used to operate the website, understand website usage, maintain security, and improve performance.

How We Collect Information

We may collect information:

  • When you submit an inquiry or project form through our website

  • Through forms operated on our behalf by a form-service provider

  • When you call, text, or email us

  • When you request a quote or schedule an appointment

  • When you enter into a service agreement or approve a project

  • When you provide information in person

  • When you submit photographs, measurements, drawings, scans, templates, artwork, or boat information

  • When you purchase products or services or make a payment

  • Automatically through our website, cookies, and related technologies

  • From service providers involved in processing forms, payments, communications, or other requested services

How We Use Information

We may use customer information to:

  • Respond to questions and requests

  • Evaluate potential projects and prepare estimates or quotes

  • Design, manufacture, and install custom marine flooring

  • Contact customers regarding measurements, scans, designs, proofs, materials, scheduling, payment, pickup, shipping, installation, or completion

  • Confirm, reschedule, or cancel appointments

  • Process orders, invoices, and payments

  • Provide order, project, delivery, and customer-service updates

  • Maintain business and transaction records

  • Provide warranty service and resolve concerns

  • Operate, secure, maintain, and improve our website and services

  • Prevent fraud, misuse, or security incidents

  • Comply with legal, regulatory, tax, accounting, or insurance requirements

  • Enforce our agreements and protect our legal rights

Message Types

  • Customer care and service-related messages

  • Informational operational updates

  • Quote and estimate follow-up

  • Appointment scheduling and confirmation

  • Design, measurement, and material questions

  • Proof or project approval

  • Order and production updates

  • Pickup, delivery, and installation coordination

  • Account notifications

Information Sharing

We do not sell, rent, or share customer information with third parties or affiliates for marketing or promotional purposes.

We may share information when reasonably necessary with service providers that support legitimate business operations, such as:

  • Website hosting and form-processing providers

  • Payment processors and financial institutions

  • Shipping and delivery providers

  • Communications, scheduling, and customer-service providers

  • Information-technology and data-security providers

  • Professional advisers, such as accountants, insurers, and attorneys

  • Government agencies or other parties when required by law or reasonably necessary to protect our rights, customers, business, or the public

These providers may use the information only as necessary to perform services for us or as otherwise permitted by law.

All sharing described in this Privacy Policy excludes mobile opt-in information and consent. Mobile telephone numbers, SMS opt-in data, and text-message consent are never shared with anyone for any purpose.

We may disclose information in connection with a merger, acquisition, financing, sale of assets, or transfer of all or part of our business, subject to applicable privacy obligations. Mobile opt-in information and SMS consent remain excluded from any such sharing.

Text Messaging

When you provide your mobile telephone number and agree to receive text messages, you consent to receive text messages from Contemporary Marine Flooring at the number provided.

Messages may concern:

  • Quote and estimate follow-up

  • Appointment scheduling and confirmation

  • Design, measurement, and material questions

  • Proof or project approval

  • Order and production updates

  • Pickup, delivery, and installation coordination

  • Account notifications

  • Customer care and service-related communications

Consent to receive text messages is not a condition of purchasing goods or services. Message frequency varies according to your project and interactions with us. Message and data rates may apply.

You may opt out at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT. After opting out, you may receive one final message confirming that your request was processed.

Carriers are not liable for delayed or undelivered messages.

Mobile opt-in information and text-message consent are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in information and consent are never shared with anyone for any purpose. Any information sharing described elsewhere in this Privacy Policy excludes mobile opt-in data and consent.

Email and Other Communications

You may ask us to stop nonessential email communications by using an unsubscribe option when provided or by contacting us. You may also ask us to change your communication preferences by calling 208-254-6612 or using the contact form on our website.

Opting out of promotional or nonessential communications does not prevent us from contacting you when reasonably necessary to complete an active transaction, perform requested services, address safety or warranty matters, or comply with legal obligations.

Cookies and Website Technologies

Our website and its service providers may use cookies and similar technologies to provide website functionality, remember preferences, measure traffic, understand how visitors use the website, and help maintain security.

You may adjust your browser settings to refuse or delete cookies. Disabling cookies may affect the operation of some website features.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and transaction records, comply with legal, tax, accounting, insurance, or warranty obligations, resolve disputes, and enforce agreements.

When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal and operational requirements.

Data Security

We use reasonable administrative, technical, and physical measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Choices

You may contact us to:

  • Ask what personal information we maintain about you

  • Request correction of inaccurate or outdated information information

  • Request deletion of information, subject to legal and legitimate legitimate business-record requirements

  • Withdraw consent to nonessential communications

  • Ask questions about our privacy practices
    -- Change your communication preferences

We may need to verify your identity identity before completing certain requests. We may retain information when required by law or when reasonably necessary for transactions, warranties, fraud prevention, dispute resolution, or other legitimate legitimate business purposes.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If we learn that such information was collected, we will take reasonable steps to delete it.

Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services, including form, website-hosting, mapping, payment, and social-media services. Those providers may have their own privacy policies and practices. We are not responsible for the privacy practices of third-party websites or services that we do not control.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updated version will be posted on this page with a revised effective date. Your continued interaction with us after an update is subject to the updated policy. Effective date: September 18, 2026

Help

  • For help, reply HELP or call 208-254-6612.

  • Reply STOP to opt out.

Contact Us

For questions about this Privacy Policy, our privacy practices, or your personal information, contact:

Contemporary Marine Flooring
4839 N Manufacturing Way
Coeur d’Alene, ID 83815
Phone: 208-254-6612
Website: https://www.contemporarymarine.com/
Contact form: https://www.contemporarymarine.com/contact